Return Policy

Something not quite right? No worries! We gladly accept returns and exchanges within 30 days for all products that:

✔️ Have not been used
✔️ Are in their original packaging

To start a return or exchange, please contact us at krafpekoe@gmail.com.

Returns & Exchanges Disclaimers

  1. Return Shipping Costs

    • Customers are responsible for return postage costs.
    • We will issue a return label via email, and the cost will be deducted from your refund.

  2. Tracking Numbers

    • If you are returning an order, you must provide a tracking number for proof of delivery.
    • Refunds will not be issued until we receive the returned order.

  3. Refunds

    • Refunds will be issued within 5-7 business days after we receive your return.
    • Please note: It may take up to 10 business days for the refund to reflect in your account, depending on your bank.

If you have any questions, feel free to contact our support team! 😊